Frontier Airlines performance scorecard
As of 2026-07, 40.5% of Google's own autocomplete suggestions about Frontier are negative (47 of 116) — including "frontier airlines baggage lawsuit".
We hold 118 validated statistics for Frontier Airlines, covering 1996 to 2026-07. The 64 most recent in each category are below.
Lobbying and political spending
In 2024, Frontier reported $0.09B net income while scoring 85.8/100 on the Row30 Misery Index (rank #1 most miserable).
2024audited 10-K figures (complete population)Holding-company level income.
In 2024, Frontier scored 100.0/100 on the Row30 Hypocrisy Index (lobbying spend x passenger fees x operational misery), ranking #1.
2024composite index; components published alongsideComplaint dimension currently proxied by misery index pending DOT ATCR ingestion.
In 2023, Frontier reported $-0.01B net income while scoring 83.9/100 on the Row30 Misery Index (rank #1 most miserable).
2023audited 10-K figures (complete population)Holding-company level income.
In 2023, Frontier scored 100.0/100 on the Row30 Hypocrisy Index (lobbying spend x passenger fees x operational misery), ranking #1.
2023composite index; components published alongsideComplaint dimension currently proxied by misery index pending DOT ATCR ingestion.
In 2022, Frontier reported $-0.04B net income while scoring 73.6/100 on the Row30 Misery Index (rank #2 most miserable).
2022audited 10-K figures (complete population)Holding-company level income.
In 2022, Frontier scored 63.1/100 on the Row30 Hypocrisy Index (lobbying spend x passenger fees x operational misery), ranking #2.
2022composite index; components published alongsideComplaint dimension currently proxied by misery index pending DOT ATCR ingestion.
In 2021, Frontier reported $-0.1B net income while scoring 56.8/100 on the Row30 Misery Index (rank #5 most miserable).
2021audited 10-K figures (complete population)Holding-company level income.
In 2015, Frontier scored 92.2/100 on the Row30 Hypocrisy Index (lobbying spend x passenger fees x operational misery), ranking #2.
2015composite index; components published alongsideComplaint dimension currently proxied by misery index pending DOT ATCR ingestion.
In 2014, Frontier scored 80.9/100 on the Row30 Hypocrisy Index (lobbying spend x passenger fees x operational misery), ranking #3.
2014composite index; components published alongsideComplaint dimension currently proxied by misery index pending DOT ATCR ingestion.
In 2013, Frontier scored 65.0/100 on the Row30 Hypocrisy Index (lobbying spend x passenger fees x operational misery), ranking #3.
2013composite index; components published alongsideComplaint dimension currently proxied by misery index pending DOT ATCR ingestion.
In 2012, Frontier scored 25.9/100 on the Row30 Hypocrisy Index (lobbying spend x passenger fees x operational misery), ranking #5.
2012composite index; components published alongsideComplaint dimension currently proxied by misery index pending DOT ATCR ingestion.
In 2009, Frontier scored 38.8/100 on the Row30 Hypocrisy Index (lobbying spend x passenger fees x operational misery), ranking #5.
2009composite index; components published alongsideComplaint dimension currently proxied by misery index pending DOT ATCR ingestion.
Cancellations and delays
In 2024, 28.8% of Frontier flights arrived 15+ minutes late (n=208624 flights).
2024n=208624 flightsReporting carriers only.
In 2024, Frontier cancelled 2.32% of its 208624 tracked flights (95% CI ±0.065 pts), ranking 1 of 15 carriers for cancellations.
2024n=208624 flights; binomial 95% CI ±0.065 ptsReporting carriers only (DOT threshold); operating-carrier attribution.
In 2023, Frontier cancelled 2.13% of its 177542 tracked flights (95% CI ±0.067 pts), ranking 2 of 15 carriers for cancellations.
2023n=177542 flights; binomial 95% CI ±0.067 ptsReporting carriers only (DOT threshold); operating-carrier attribution.
In 2023, 31.5% of Frontier flights arrived 15+ minutes late (n=177542 flights).
2023n=177542 flightsReporting carriers only.
In 2022, 31.9% of Frontier flights arrived 15+ minutes late (n=155482 flights).
2022n=155482 flightsReporting carriers only.
In 2022, Frontier cancelled 2.86% of its 155482 tracked flights (95% CI ±0.083 pts), ranking 10 of 17 carriers for cancellations.
2022n=155482 flights; binomial 95% CI ±0.083 ptsReporting carriers only (DOT threshold); operating-carrier attribution.
In 2021, Frontier cancelled 1.41% of its 137142 tracked flights (95% CI ±0.062 pts), ranking 12 of 17 carriers for cancellations.
2021n=137142 flights; binomial 95% CI ±0.062 ptsReporting carriers only (DOT threshold); operating-carrier attribution.
In 2021, 22.2% of Frontier flights arrived 15+ minutes late (n=137142 flights).
2021n=137142 flightsReporting carriers only.
In 2020, 11.5% of Frontier flights arrived 15+ minutes late (n=91175 flights).
2020n=91175 flightsReporting carriers only.
In 2020, Frontier cancelled 5.15% of its 91175 tracked flights (95% CI ±0.143 pts), ranking 10 of 16 carriers for cancellations.
2020n=91175 flights; binomial 95% CI ±0.143 ptsReporting carriers only (DOT threshold); operating-carrier attribution.
In 2019, Frontier cancelled 1.68% of its 135543 tracked flights (95% CI ±0.068 pts), ranking 9 of 16 carriers for cancellations.
2019n=135543 flights; binomial 95% CI ±0.068 ptsReporting carriers only (DOT threshold); operating-carrier attribution.
In 2019, 25.5% of Frontier flights arrived 15+ minutes late (n=135543 flights).
2019n=135543 flightsReporting carriers only.
Report card
The 2024 Row30 Airline Report Card grades Frontier F (23.2/100): reliability 0.0, baggage 69.5, fees 0.0.
2024composite of official DOT metrics; sub-scores publishedTransparent composite, not an endorsement; sparse bumping data in some years.
The 2023 Row30 Airline Report Card grades Frontier F (15.8/100): reliability 3.3, baggage 44.2, fees 0.0.
2023composite of official DOT metrics; sub-scores publishedTransparent composite, not an endorsement; sparse bumping data in some years.
The 2022 Row30 Airline Report Card grades Frontier F (27.3/100): reliability 18.3, baggage 63.5, fees -0.0.
2022composite of official DOT metrics; sub-scores publishedTransparent composite, not an endorsement; sparse bumping data in some years.
The 2021 Row30 Airline Report Card grades Frontier F (30.5/100): reliability 45.1, baggage 76.8, fees 0.0.
2021composite of official DOT metrics; sub-scores publishedTransparent composite, not an endorsement; sparse bumping data in some years.
The 2020 Row30 Airline Report Card grades Frontier F (38.7/100): reliability 66.2, baggage 50.0, fees 0.0.
2020composite of official DOT metrics; sub-scores publishedTransparent composite, not an endorsement; sparse bumping data in some years.
The 2019 Row30 Airline Report Card grades Frontier F (32.0/100): reliability 19.7, baggage 63.0, fees 13.4.
2019composite of official DOT metrics; sub-scores publishedTransparent composite, not an endorsement; sparse bumping data in some years.
The 2018 Row30 Airline Report Card grades Frontier F (11.8/100): reliability 3.2, baggage n/a, fees 20.4.
2018composite of official DOT metrics; sub-scores publishedTransparent composite, not an endorsement; sparse bumping data in some years.
The 2017 Row30 Airline Report Card grades Frontier F (25.0/100): reliability 50.1, baggage n/a, fees 0.0.
2017composite of official DOT metrics; sub-scores publishedTransparent composite, not an endorsement; sparse bumping data in some years.
The 2016 Row30 Airline Report Card grades Frontier F (9.5/100): reliability 16.7, baggage n/a, fees 2.2.
2016composite of official DOT metrics; sub-scores publishedTransparent composite, not an endorsement; sparse bumping data in some years.
The 2015 Row30 Airline Report Card grades Frontier F (15.4/100): reliability 30.7, baggage n/a, fees 0.0.
2015composite of official DOT metrics; sub-scores publishedTransparent composite, not an endorsement; sparse bumping data in some years.
The 2014 Row30 Airline Report Card grades Frontier F (22.0/100): reliability 30.3, baggage n/a, fees 13.6.
2014composite of official DOT metrics; sub-scores publishedTransparent composite, not an endorsement; sparse bumping data in some years.
The 2013 Row30 Airline Report Card grades Frontier D (41.2/100): reliability 26.7, baggage n/a, fees 55.7.
2013composite of official DOT metrics; sub-scores publishedTransparent composite, not an endorsement; sparse bumping data in some years.
Baggage and change fees
In 2024, Frontier Airlines Inc. collected $36.16 per passenger in baggage + change fees ($1138.0M total across 31.5M passengers).
2024complete-population accounting data (Form 41), not a sampleExcludes seat/upgrade/other ancillary fees (not separately reported).
In 2023, Frontier Airlines Inc. collected $41.86 per passenger in baggage + change fees ($1168.0M total across 27.9M passengers).
2023complete-population accounting data (Form 41), not a sampleExcludes seat/upgrade/other ancillary fees (not separately reported).
In 2022, Frontier Airlines Inc. collected $42.7 per passenger in baggage + change fees ($1000.0M total across 23.4M passengers).
2022complete-population accounting data (Form 41), not a sampleExcludes seat/upgrade/other ancillary fees (not separately reported).
In 2021, Frontier Airlines Inc. collected $29.91 per passenger in baggage + change fees ($587.0M total across 19.6M passengers).
2021complete-population accounting data (Form 41), not a sampleExcludes seat/upgrade/other ancillary fees (not separately reported).
In 2020, Frontier Airlines Inc. collected $29.15 per passenger in baggage + change fees ($318.0M total across 10.9M passengers).
2020complete-population accounting data (Form 41), not a sampleExcludes seat/upgrade/other ancillary fees (not separately reported).
In 2019, Frontier Airlines Inc. collected $23.2 per passenger in baggage + change fees ($508.0M total across 21.9M passengers).
2019complete-population accounting data (Form 41), not a sampleExcludes seat/upgrade/other ancillary fees (not separately reported).
In 2018, Frontier Airlines Inc. collected $21.27 per passenger in baggage + change fees ($397.0M total across 18.7M passengers).
2018complete-population accounting data (Form 41), not a sampleExcludes seat/upgrade/other ancillary fees (not separately reported).
In 2017, Frontier Airlines Inc. collected $25.09 per passenger in baggage + change fees ($401.0M total across 16.0M passengers).
2017complete-population accounting data (Form 41), not a sampleExcludes seat/upgrade/other ancillary fees (not separately reported).
In 2016, Frontier Airlines Inc. collected $24.32 per passenger in baggage + change fees ($343.0M total across 14.1M passengers).
2016complete-population accounting data (Form 41), not a sampleExcludes seat/upgrade/other ancillary fees (not separately reported).
In 2014, Frontier Airlines Inc. collected $14.77 per passenger in baggage + change fees ($168.0M total across 11.4M passengers).
2014complete-population accounting data (Form 41), not a sampleExcludes seat/upgrade/other ancillary fees (not separately reported).
In 2013, Frontier Airlines Inc. collected $8.33 per passenger in baggage + change fees ($82.0M total across 9.9M passengers).
2013complete-population accounting data (Form 41), not a sampleExcludes seat/upgrade/other ancillary fees (not separately reported).
In 2012, Frontier Airlines Inc. collected $8.49 per passenger in baggage + change fees ($84.0M total across 9.9M passengers).
2012complete-population accounting data (Form 41), not a sampleExcludes seat/upgrade/other ancillary fees (not separately reported).
Policy churn
The Internet Archive captured 60 distinct versions of Frontier's tracked policy/fine-print pages in 2026 (30.0 versions per page).
2026distinct content digests (change ceiling incl. redesigns)Digest changes include cosmetic redesigns, not only policy substance.
The Internet Archive captured 146 distinct versions of Frontier's tracked policy/fine-print pages in 2025 (73.0 versions per page).
2025distinct content digests (change ceiling incl. redesigns)Digest changes include cosmetic redesigns, not only policy substance.
The Internet Archive captured 237 distinct versions of Frontier's tracked policy/fine-print pages in 2024 (118.5 versions per page).
2024distinct content digests (change ceiling incl. redesigns)Digest changes include cosmetic redesigns, not only policy substance.
The Internet Archive captured 49 distinct versions of Frontier's tracked policy/fine-print pages in 2023 (24.5 versions per page).
2023distinct content digests (change ceiling incl. redesigns)Digest changes include cosmetic redesigns, not only policy substance.
The Internet Archive captured 53 distinct versions of Frontier's tracked policy/fine-print pages in 2022 (26.5 versions per page).
2022distinct content digests (change ceiling incl. redesigns)Digest changes include cosmetic redesigns, not only policy substance.
The Internet Archive captured 113 distinct versions of Frontier's tracked policy/fine-print pages in 2021 (56.5 versions per page).
2021distinct content digests (change ceiling incl. redesigns)Digest changes include cosmetic redesigns, not only policy substance.
The Internet Archive captured 54 distinct versions of Frontier's tracked policy/fine-print pages in 2020 (27.0 versions per page).
2020distinct content digests (change ceiling incl. redesigns)Digest changes include cosmetic redesigns, not only policy substance.
The Internet Archive captured 29 distinct versions of Frontier's tracked policy/fine-print pages in 2019 (14.5 versions per page).
2019distinct content digests (change ceiling incl. redesigns)Digest changes include cosmetic redesigns, not only policy substance.
The Internet Archive captured 7 distinct versions of Frontier's tracked policy/fine-print pages in 2016 (7.0 versions per page).
2016distinct content digests (change ceiling incl. redesigns)Digest changes include cosmetic redesigns, not only policy substance.
Public attention
As of 2026-07, 40.5% of Google's own autocomplete suggestions about Frontier are negative (47 of 116) — including "frontier airlines baggage lawsuit".
2026-07census of returned suggestions at snapshot dateSuggestions vary by time and geography; editorial/research use with as-of date.
In 2026-05, Frontier drew 2.66x its normal Wikipedia attention (92099 views) with press tone -3.507 across 3243 articles.
2026-05attention ratio vs airline's own median monthTone from GDELT V2 (global English-language news).
In 2024-09, Frontier drew 0.82x its normal Wikipedia attention (28282 views) with press tone -4.451 across 307 articles, while cancelling 1.64% of flights.
2024-09attention ratio vs airline's own median monthTone from GDELT V2 (global English-language news).
In 2021-08, Frontier drew 0.92x its normal Wikipedia attention (31744 views) with press tone -4.084 across 1344 articles, while cancelling 2.4% of flights.
2021-08attention ratio vs airline's own median monthTone from GDELT V2 (global English-language news).
In 2019-12, Frontier drew 1.09x its normal Wikipedia attention (37699 views) with press tone -2.95 across 725 articles, while cancelling 1.13% of flights.
2019-12attention ratio vs airline's own median monthTone from GDELT V2 (global English-language news).
In 2018-05, Frontier drew 1.22x its normal Wikipedia attention (42127 views) with press tone -3.059 across 1571 articles, while cancelling 0.97% of flights.
2018-05attention ratio vs airline's own median monthTone from GDELT V2 (global English-language news).
Denied boarding
In 2021, Frontier Airlines Inc. involuntarily denied boarding to 1176 passengers (0.733 per 10,000 boarded), paying $8055 in compensation.
2021complete DOT-reported population
What this scorecard does not tell you
- Cancellation and delay rates are not directly comparable between carriers. Route networks differ, and so does the weather they fly through.
- An average delay figure is computed across delayed flights only, so a carrier that cancels its worst flights can look better on that measure. Read any delay average next to the cancellation rate.
- Regional flights sold under this airline’s code may be operated by a different carrier. Since 2018 they are attributed to the marketing carrier, which is the code on your ticket.
- These are counts and rates, not explanations. We have not tested why any figure moved.
Nothing here tells you what you are owed. That depends on the rule for your situation, which is on the passenger rights pages.
Row30 provides data journalism and education, not legal advice. We are not a law firm and do not represent passengers in legal proceedings. For advice about your own situation, consult an attorney.
Source: Google autocomplete suggestions as of 2026-07, collected and classified by Row30.
Source: Internet Archive Wayback Machine captures; analysis by Row30.
Source: Row30 Airline Report Card, computed from U.S. DOT BTS data (On-Time, Form 41, baggage, denied boarding).
Source: U.S. DOT Air Travel Consumer Report denied boarding data; analysis by Row30.
Source: U.S. DOT Bureau of Transportation Statistics, Airline On-Time Performance; analysis by Row30.
Source: U.S. DOT Form 41 financials via Bureau of Transportation Statistics; analysis by Row30.
Sources: SEC EDGAR company filings; U.S. DOT BTS; analysis by Row30.
Sources: U.S. Senate LDA; U.S. DOT Form 41 + On-Time Performance via BTS; analysis by Row30.
Sources: Wikimedia pageviews; GDELT Project; U.S. DOT BTS; analysis by Row30.