What happened
A passenger became disruptive mid-flight on United 1551 from Newark to Guatemala City. The crew elected to divert to Washington Dulles, where law enforcement was waiting on landing.
UA1551·Verbal Abuse·Jun 15, 2023·Published May 30, 2026
EWR→GUA
Documented losses
0 claims filedNo itemized losses documented yet.
FAA enforcement record
FAA verifiedFAA-2023-UA1551-IAD
14 CFR 91.11 / 14 CFR 121.580 — interfering with the duties of a crewmember. Verbal abuse and disruptive behavior leading to mid-flight diversion to IAD.
Fine
$18,500.00
Action date
Nov 9, 2023
Passenger claims filed
0 claimsNo claims filed for this incident yet.Be the first.
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