UA16·Physical Altercation·Mar 8, 2024·Published May 30, 2026

LHR→EWR

What happened

A passenger became physically aggressive with crew and other passengers on a United flight from London Heathrow to Newark, forcing the captain to divert. The passenger was restrained for the duration and arrested on arrival.

Documented losses

0 claims filed

No itemized losses documented yet.

FAA enforcement record

FAA verifiedFAA-2024-UA-LHR-EWR

14 CFR 91.11 / 14 CFR 121.580 — interfering with the duties of a crewmember. Physical aggression toward crew; flight diverted; passenger restrained.

Fine

$20,638.00

Action date

Sep 12, 2024

View FAA source ↗

Passenger claims filed

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